Frequently Asked Questions (FAQs)
What should I do if I had a login or password problem with SIS/Email/MyGUST?
For any login or password related issues, please contact IT Department: 25307444 or visit IT help desk on the ground floor.
Whom shall I contact in eLearning department if I had an issue with MyGUST?
You may create a ticket on ehelp.gust.edu.kw or call on 25307443 / 7344 or send an email to firstname.lastname@example.org. You may also visit us in W2-021 and W2-023 located on the ground floor through the library.
What is the most recommended browser to use for MyGUST?
We recommend using Google Chrome or Mozilla Firefox.
When can I see my enrolled courses in MyGUST?
If you have enrolled for any course in SIS , you can see your course on MyGUST after 24 hours only. If you are unable to see after 24 hours, please send a screenshot of your SIS to the eLearning email address. To take a screenshot, click print screen on your keyboard, and save it as a file or take a picture from mobile and attach it to the email.
Where can I find course materials uploaded by my professor?
You can select your course and find all the material after logging in to MyGUST.
What should I do if I’m in the waiting list?
If you do not find your courses after Add/Drop, please report to the eLearning Department .
What should I do if I’m a visiting student?
If you are a visiting student and cannot see your courses on MyGUST, please report to eLearning Department.